Provider Renewal Policies
How are Pediatric Chemotherapy/Biotherapy providers notified that they are due to renew their status?
All renewing providers receive multiple emails before and during the renewal period as a notification they are due to renew their status. Renewing providers within the US and Canada also receive a postcard by mail to inform them of the renewal period.
When are pediatric Chemotherapy/Biotherapy providers eligible to renew their status?
Renewing providers whose status expires on 12/31/23 are eligible to renew. The renewal period is open between October 1 and December 15 of 2023. The renewal exam must be completed by 11:59pm US Eastern Time (UTC -5 hours) on December 15, 2023.
How much time do I have to complete the Pediatric Chemotherapy/Biotherapy renewal exam once I start?
You will have 90 minutes to complete the exam once you start.
When is the deadline to complete the pediatric chemotherapy/biotherapy renewal exam?
The renewal exam must be completed by 11:59pm US Eastern Time (UTC -5 hours) on December 15, 2023.
Note: Staff support will not be available to provide assistance with technical issues on weekend days. We strongly encourage all providers to initiate the renewal process during normal business hours when staff will be available to provide support.
You will not be permitted to take the exam after 11:59pm US Eastern Time (UTC -5 hours) on December 15, 2023, regardless if payment was submitted. Refunds will not be given. Additionally, no refunds will be given for failure to complete the exam by December 15, 2023 or failure to achieve a passing score on the exam.